Shipping and Delivery Policy

Last updated: 28 September 2026

Delivery coverage

Vedo Horticare is based in Bundi, Rajasthan, and ships across India. Store pickup and garden-visit services remain local to Bundi and nearby Rajasthan locations.

• Within Rajasthan: flat delivery charge of ₹59 per order, free above ₹499.
• Rest of India: flat delivery charge of ₹146 per order, free above ₹1,349.

Serviceability also depends on product type, order value, plant condition, and courier coverage at the delivery address.

Delivery timelines

Orders are dispatched within 1-3 business days of confirmation. Within Rajasthan, delivery typically takes 3-7 days after dispatch; to the rest of India, delivery typically takes 5-10 days after dispatch, depending on the courier and location. Exact timelines are shared during order confirmation or customer support communication.

Shipping charges

Shipping, delivery, pickup, or garden visit charges, if applicable, are shown during checkout or confirmed before fulfilment. Charges may vary based on distance, product size, product weight, plant handling requirements, and service type.

Live plants and fragile products

Live plants, pots, grow bags, and garden inputs may require careful packing and handling. Customers should provide accurate address and phone details and remain reachable during delivery coordination.

Order inspection

Customers should inspect products at the time of delivery. If an item is damaged, incorrect, or missing, please contact Vedo Horticare promptly with order details and clear photos.

Delayed or failed delivery

Delivery may be delayed by weather, courier constraints, public holidays, incomplete address, customer unavailability, stock issues, or local restrictions. If delivery fails due to incorrect information or customer unavailability, additional delivery charges may apply.

संपर्क

For shipping or delivery support, contact 7014929179 or contact@vedohorticare.com.